The holiday season represents a prime marketing opportunity
for a work at home business owner.
This is the time to maximize sales and end the year on a positive note. Whether
your business offers products or services, there is an audience waiting and as
the holidays near, these folks get more anxious. Put them at ease by making
your company easy to find. They will flock to make purchases, causing the
season to be merry and bright on both sides of the transaction.
Distinguishing your company from its competitors is always
important. This becomes critical during the holiday season when other sellers
are offering deals galore. Organize the company website into categories such as
gifts for men, women, or children or gifts within different price ranges.
Designate a prime spot for the hottest products or services of the season so
shoppers will find these immediately upon landing on the site. Promote
offerings through electronic newsletters, emails, and social media accounts.
By the time mid-December rolls around, many shoppers are
frustrated because they have no idea what to buy. Reduce their anxiety by
recommending gifts that your company offers. Suggest different products for
family members, friends, and professional acquaintances. Provide special offers
for products that must be moved out of inventory or services that have become
less popular. This can breathe new life into these offerings before 2012 ends.
Motivate shoppers to make purchases on the spot by having
one-day sales and imposing shipping deadlines. This information should be
repeated in emails and on each page of the website. As the shipping deadline
approaches, upgrade shipping services for faster delivery. For example, convert
five-day shipping for December 18 purchases to two or three day shipping
without imposing an extra fee. Last-minute shoppers will welcome the
flexibility and may make all of their purchases from you.
Take a cue from other companies and express urgency in
Tweets, Facebook postings, and email subject lines. Rather than the annoying,
“One Day Only!” or “Act Now!” messages, opt for “It isn’t too late,” or “You
still have time.” The second set of statements is reassuring, not filled with
pressure. Many consumers turn off when they feel under pressure so keep them
interested by showing sympathy for their situations. After all, who of us has
not faced a holiday shopping deadline at one time?
Despite your best efforts, some shoppers will wait until the
day before Hanukkah or December 23 or 24 to buy their gifts. Help them out by
offering downloadable electronic gift cards for your business. Shoppers can
purchase these online and print or email them to recipients, making the entire
process quick and easy.
The apex of the holiday shopping season will arrive on
Saturday, December 22. Plan special incentives for this day because it could
make or break holiday revenue. Free shipping, buy one get one free, or a free
gift with purchase has proven successful for many sellers. Build anticipation
with “mystery” emails, Tweets, and Facebook posts so customers will anxiously
await the date.
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