Can
you remember the last time you listened to someone else? We are not referring
to the typical listening that each of us does, which is merely waiting to jump
in with the next thought or preoccupying our minds until we can end the
conversation. We mean really, truly listening: absorbing what another person is
saying so you can receive the true and complete message. Admit it, it has been
a while, hasn’t it? Real listening should not be the exception, it should be
the rule.
Many
people love to talk because it lets them convey their thoughts and feelings.
But, talk that falls on deaf ears is not very satisfying. We want the other
person to listen attentively without judgment or any motivation to do so. This establishes
trust and does great things for self-confidence. It helps us to be more
effective on a personal level. It can also help us be more successful in our
careers.
Listening
may seem simple but many people do not do it correctly. They only listen to a
portion of what a speaker is saying, picking out the information that resonates
on a personal level. The rest of the details are either not received or are
filed into a virtual trash receptacle. This may alter or completely transform
the message intended by the speaker, creating less than satisfactory results.
Employers
often complain that their employees do not follow basic instructions. This may
happen because the employees are not listening. By opening their ears, these
employees could avoid having to redo their work and could increase the
likelihood of personal recognition such as promotions. Real listening saves
time, money, and effort while reducing frustration and stress. Begin practicing
it today to experience immediate improvement in the work environment.
Being
a good listener is a key to success. It begins with making eye contact, which
is a sign of respect. Good listening often requires committing information to
memory so if your brain is at maximum capacity, take written notes. These will help
to refresh your memory and serve as a record of the conversation. After the
other person makes a point, rephrase what was said in order to verify
understanding and obtain clarification.
Incorporating
these practices into daily workplace interactions can have an immediate effect.
People will begin seeking you out for conversations and will value your input
because it reflects attentive listening. Others will begin to take notice of
your increased involvement in workplace teams and may follow suit by asking for
assistance with high-level projects.
Business
leaders often go out of their way to promote workers who have valuable skills.
Listening may be the difference between a six figure income and a seat in a cubicle until retirement. There is always enough
time to listen so stop making excuses. Perfect your listening skills to begin
reaping the rewards that these bring. Encourage others to become good listeners
and fill your team with these valuable individuals when you become a leader
within the organization.
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