Communication is Key for Small Business Owners

Simple Communication Tips for Your Small Business

Stacy sharing his ideas
at a Dani Johnson
Training Seminar

Many people say that communication is more of an art than it is a science. Although it may seem simple to exchange information with business partners or employees, communication is more about verbalizing our ideas while also knowing how to listen, influence, encourage, and have empathy. For some, these aspects of communication are not an automatic thing and knowing how to communicate effectively and clearly with your team is an important part of running a small business.

Use the “Magic” Words

As children we were taught to be respectful when we speak to others. Our parents always reminded us to say “please,” “thank you,” and “you’re welcome.” Just because we are older now and running a business does not mean that these words lose their power. Although we may think saying “thank you” to someone for doing their job is a trivial detail, it is important to remember that being respectful earns you respect and being polite with colleagues and employees will have a profound effect.

Listening is Important

When we think of communication, we often think of how we relay information to others and how they interpret that information. However, another important part of being an effective communicator is listening. It is important to truly take into consideration what other people have to say during an exchange of information. Asking for and listening to the opinions and ideas of others is a great way to see if you are right, they are right, or if both of you are wrong and new ideas need to be discussed.

Stay Positive

Communication can be both a positive or negative experience, but how the conversation ends is your choice. Communication includes both how we speak and what our body language is – even if you are speaking positive things, your body language can be a dead giveaway to how you are truly feeling. By staying positive in your mind, you are able to portray the same feelings with where you place your hands, your arms and what your facial expressions convey. Be conscious of what you say as well as how you say it and what your body language is communicating to the other person in the conversation.

Do Not Be Condescending

No one likes to be “talked down to,” especially when they are trying to communicate their ideas to someone else. Business owners who are arrogant or act superior to others are usually not favored by their employees, colleagues, or customers and will more than likely not be taken seriously. When a boss in condescending, everything will be repelled from them – co-workers, employees, customers, and possibly their business. Make sure to be conscious of how you speak to others and remain positive.

Communication can be simple or hard, effective or ineffective – the choice is up to you. Whether you are speaking with business partners, employees, or customers, it is important to remember these points in order to make sure the idea exchange is a positive and helpful one. Being respectful, listening well, staying positive in the conversation and not “talking down” to those around you is the most effective way to become a great communicator, which is a key aspect to running a healthy, happy business.

To communicate better with his customers and close deals better and more often, Stacy O'Quinn has used Dani Johnson training tools like the Dani Johnson script book. This has enabled him from being deep in debt to creating a very successful work at home business. Today, Stacy helps other entrepreneurs using Dani's techniques and techniques he has perfected over the years. If you would like to learn more about Stacy and find out how he can help you create your financial independence, click here.