Tips to Help Bridge the Marketing Gap with Different Generations
Bridging the generation gap |
One challenge that many marketers and business owners face
is bridging the gap between their own age bracket and customers representing
different generations. While knowing the traits, likes, values and behaviors of
your target market is important, small businesses have a unique advantage over
larger corporation in the area of marketing toward the generation gap – younger
consumers seem to much prefer doing business with smaller, “home grown”
businesses.
Social Media Marketing is Key
One marketing platform that some businesses struggle with is
incorporating social media into the overall promotional plan. The older
generations are starting to get on the social media wagon, but not enough to
really be influenced by what they find. Younger generations, on the other hand,
get a lot of their information from social media outlets such as Facebook,
Twitter, and Instagram. While this should not suggest moving all your marketing
to social media, doing some marketing here will definitely impact your
audience.
Incorporating social media into your marketing plan is
easier than it seems – instead of abandoning your print, radio, or television
ads, have them support your social media pages and help to drive traffic to
them. Include the phrase “check us out on Facebook,” or whatever social media
platform you are using, into your print or audio marketing to show younger
generations you do have a presence online. Additionally, your social media
pages can support print, radio, and television marketing in the same way.
Make Your Digital Marketing Mobile Friendly
Older generations tend to be a little shyer when it comes to
technology but millennials are all about the mobile lifestyle. For those
tech-savvy consumers, there is nothing more frustrating than landing on a
webpage that is not mobile-friendly and does not load properly on their
smartphone or tablet. If they are unable to buy products they are interested on
their device, regardless of how much they like it, they may just go to another
source. In order to make sure you reach your target audience wherever they are
and so you do not lose sales, work with your web-developer to make sure all of
your websites and other online materials are both computer and mobile device
compatible.
Use Strong Visuals
Younger consumers are much more drawn to things that they
can visually see, either in a photo or a video. This is why review videos on
YouTube are so popular – younger consumers want to see products in action and
want to see what other people are saying about them. While review videos are a
driving force, businesses can also add their own momentum by putting out
interesting, well-done photos and videos whenever possible. Making an
impression visually with younger consumers is key to success.
Go Green
The Green Movement in business is still alive and well and
no generational group is more on this wagon than the millennials. Being
environmentally friendly is at the top of many young consumer’s priority list
and they are much more likely to interact and purchase from businesses who
share the same values by producing green products or by operating in a more
economically-friendly manner. Because of this, it is important for businesses
to develop a strong eco-friendly image and make sure
consumers are aware.
6-Figure Income Club is part of the Stacy O'Quinn network of
informational sites. Stacy offers more tips for home business owners on his
personal blog. To visit his blog and to learn more about Stacy O'Quinn, please
click here.
*Photo Courtesy of xflickrx via Creative Commons License
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